Sales Policy – Hugvis Portable Coffee Makers
At Hugvis, we are dedicated to providing a seamless shopping experience for coffee lovers who value convenience and quality. Our portable mini coffee makers are designed to bring fresh, barista-quality coffee to office workers, travelers, and coffee enthusiasts anytime, anywhere. This Sales Policy outlines our terms regarding orders, payments, shipping, warranties, and customer support.
1. Ordering Process
Shopping at Hugvis.xyz is simple and secure. To place an order, follow these steps:
Browse & Select – Explore our range of mini handheld coffee makers and choose the perfect model for your needs.
Add to Cart – Click the “Add to Cart” button and proceed to checkout.
Provide Details – Enter your shipping address, contact information, and payment details.
Confirm & Pay – Review your order and complete the payment. A confirmation email will be sent with your order details.
Order Confirmation: Once your order is placed, you will receive a confirmation email with a tracking number as soon as it ships.
2. Payment Methods
We offer secure and flexible payment options to ensure a hassle-free checkout process:
Credit/Debit Cards: Visa, Mastercard, American Express, Discover
Digital Payments: PayPal, Apple Pay, Google Pay
Bank Transfers: Available for bulk orders (contact us for details)
Important: All transactions are processed securely. We do not store any payment information.
3. Shipping & Delivery
Shipping Methods: We partner with trusted courier services to ensure fast and reliable delivery.
Shipping Locations: We ship to the USA, Canada, Europe, and select international destinations.
Processing Time: Orders are processed within 1-2 business days after payment confirmation.
Estimated Delivery Time
Standard Shipping: 5-10 business days
Express Shipping: 2-5 business days (additional fees apply)
Order Tracking: You will receive a tracking link via email once your order has been dispatched.
Important Notes:
- Delivery times may vary due to holidays, customs clearance, or unforeseen delays.
- If your order is delayed beyond the estimated timeframe, please contact our support team for assistance.
4. Warranty & Product Quality
We stand behind the quality of our Hugvis Mini Coffee Makers and offer a 12-month warranty for all purchases.
Warranty Covers: Manufacturing defects, malfunctions, and quality-related issues.
Warranty Does Not Cover: Damage due to misuse, accidents, or unauthorized repairs.
If you experience any issues, contact us at hugvis.xyz@gmail.com with your order number and product details.
5. Cancellations & Order Modifications
Order Cancellation: You may cancel your order within 24 hours of purchase for a full refund.
Changes to Order: If you need to modify your order (e.g., change shipping details), contact us within 12 hours of placing the order.
Note: Once an order has been processed and shipped, cancellations or modifications are no longer possible.
6. Customer Support & Contact Information
For any inquiries regarding our Sales Policy, order tracking, or product assistance, feel free to contact us:
Address: 490 Ceylon St, Berwick, LA 70342, USA
Phone: (801) 829-6967
Email: hugvis.xyz@gmail.com
Our support team is available Monday – Friday, 9 AM – 6 PM (EST) to assist you.
7. Final Notes
At Manhives, we are committed to ensuring a smooth, transparent, and customer-friendly shopping experience. By purchasing from our website, you agree to the terms outlined in this Sales Policy.
Thank you for choosing Hugvis – Your Portable Coffee Companion!